Privacy Policy

This page serves to detail our policy in regards to the information we collect on this website. Your continued usage of this website acknowledges that you have read and understood our policy. If you have any questions or concerns about our policy, we can be reached with the contact information at the bottom of this page.

This page covers the following in complete detail:

  • Types of information we collect
  • How the information is used
  • Third party links
  • Changes to our policy
  • Our contact information

Types of Information We Collect

There are two types of information that we collect from our website.

1. information you voluntarily give us. On our website, we have an online contact form where our visitors can send us an e-mail. To use this form, we ask for your name, e-mail address, and message. This information is never shared or sold to other third parties. You are under no obligation to use this form as you can also call us directly over the phone.

2. information from our analytics software. We use tracking tools on our website to provide more details about our visitors. This information includes page views, traffic sources, visit duration, browser type, and more. This information is used to make further improvements to our website and cannot be used to identify visitors.

How the Information is Used

We implement a number of security measures to ensure that the information you give us and the information from our software is always kept secure both online and offline. Personal information is only shared with the relevant individuals to process an order or to give order updates. We never share your information unless necessary to comply with the law.

We may contact you by phone or by e-mail to respond to your message or to keep in touch with you regarding your order. The information from our tracking software helps us provide a better user experience on our website. If you do not wish to be contacted by us in the future, simply call or e-mail us and we will comply with your request immediately.

Third Party Links

We occasionally include links to other relevant websites on our pages. These websites are provided as references only and we are not held liable for any actions that you take. We encourage all visitors to carefully read the terms and conditions on these websites before disclosing any personal information. We welcome feedback regarding the pages we link to so please contact us if you have any comments.

Changes to Our Policy

We reserve the right to make future updates to our privacy policy. Any changes and updates will be made here.

Our Contact Information

We make every effort to be as transparent as possible about the information that we collect on our page. If you have any questions or concerns, our contact information is below. Contact us by phone or e-mail, and we will respond back to you as soon as possible.

Phone: 08 6555 3461

Mobile: 0407 903 502

E-mail: admin@sers.net.au

Address: 281 Newcastle Street, Northbridge, WA 6003